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Product Design at Grand Rounds

As a Product Designer at Grand Rounds, my work revolved around helping people make sense of their complex healthcare journey. I was constantly working on architecting and designing solutions that made healthcare accessible, comprehensible and delightful for Grand Rounds' customers, users, and the care team. 

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Financial Guidance

Led the research and design to solve the problem of making insurance plans comprehensible for over 500K patients

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Onboarding

Redesigned the onboarding experience to reduce education related NPS detractors

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