Product Design at Grand Rounds
As a Product Designer at Grand Rounds, my work revolved around helping people make sense of their complex healthcare journey. I was constantly working on architecting and designing solutions that made healthcare accessible, comprehensible and delightful for Grand Rounds' customers, users, and the care team.
Led the research and design to solve the problem of making insurance plans comprehensible for over 500K patients
Redesigned the onboarding experience to reduce education related NPS detractors